This article lists the toll-free customer service phone numbers provided by Banco de Macau for customers in mainland China.

Normally, calling Macau from overseas is considered an international long-distance call, which can be very expensive. Have you ever felt the pain of high international long-distance fees?

Don’t worry!

Many banks have opened free transfer hotlines to Macau, which is simply the “ultimate weapon for saving money.” Customers can save on international long-distance charges by calling these numbers. If the call is free in your phone plan, it’s completely free.

Article updated in December 2024

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HSBC

The steps to call the HSBC Macau customer service hotline are as follows:

  1. Dial 95366 or 4008208828 in China.
  2. Follow the voice prompts to select the corresponding type of service.
  3. Enter the manual customer service.
  4. Inform the manual customer service that you need a transfer.

No matter what the voice system prompts, be sure to find a human customer service representative, because only a human customer service representative can complete the transfer.

HSBC Hong Kong phone calls for setting passwords cannot be dialed through a transfer, otherwise the key may not be recognized, resulting in the card being locked. In this case, it is better to pay more international long-distance fees for protection, so as not to have the card locked. You may also have to go to the counter to handle it properly.

Bank of China

The steps to call the Bank of China Macau customer service hotline are as follows:

  1. Dial 95566 in China.
  2. Listen to the voice prompts and tell the robot to “transfer to Bank of China Macau.”
  3. After entering the roaming service, enter the area code you need to contact.
  4. For Macau, enter the area code 853.
  5. Once completed, you can get related services and information.

ICBC

The steps to call the ICBC Macau customer service hotline are as follows:

  1. Dial 95588 in mainland China.
  2. Press the number 7 to enter more service options.
  3. Select 7 to enter the roaming service.
  4. Then press 2 to select overseas roaming.
  5. Finally, press 2 again to select Macau roaming service.

MYbank

Dial 4001026336 in China

Summary

With the help of this article, you will become a money-saving superhero! Just dial the free customer service hotline of Hong Kong banks, and you can easily save your wallet like Superman, and even use the money you save to travel around the world and enjoy the fun of “saving money travel”! Remember, saving money is your superpower!

Unfortunately, there are not many banks in Macau that offer free transfer services.

If other banks also provide similar services, you are welcome to join the group to exchange ideas. Click here to join the discussion group and get the latest information

Mainland China Financial Account Encyclopedia

Hong Kong Financial Account Encyclopedia

Free transfer phone numbers for Hong Kong banks

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